- Trades
- Heating engineers
Winter call-outs and summer installs, one calendar.
Radiator ReplacementExample job
- Flagged
- Booked
- Balanced
- Reminded
Total£270
Yearly services, on repeat
A maintenance contract reminds the customer before each visit.
A day with Krendal
One example job, with made-up names.
- Mon 19:40
Krendal answers for you
You are closed, so the text starts a booking and the lead is listed with its urgency.
- Tue 08:30
It is waiting on Today
The emergency is first in Do now, with the job and the address.
- Tue 09:00
The reminder goes out
The customer is texted 24 hours and 2 hours before.
- Wed 09:00
On site
Work through the checklist and add notes. If you are Gas Safe registered, a CP12 record is there for gas work.
- Wed 11:30
Invoice from the van
Turn the job into an invoice and send it. The customer pays by card from the link.
- Wed 11:42
Paid
The payment lands in your own Stripe account.
Built for heating engineers
- Quote templates
- 3 to start: Radiator Replacement, Central Heating Power Flush and Air Conditioning Install.
- Job checklist
- 8 steps to start, from “Check system pressure before work” to “Explain controls to customer”. Edit them to suit.
- Emergency words
- no heating, boiler leaking, radiators cold, heating not working and 1 more. The general ones (emergency, urgent, asap, flooding, flood) apply too.
- Booking page
- The job description box suggests: Radiator not heating up, boiler service.
- Maintenance contracts
- Yearly services and regular checks: Krendal reminds the customer before each visit and can make the invoice for you.
- Power flush and air conditioning
- Central Heating Power Flush and Air Conditioning Install are templates a heating account starts with.
Quote templates
What a new heating engineer account starts with. Edit the lines and prices, or build your own.
| Line | Qty | Price | Total |
|---|---|---|---|
| Supply and fit radiator | 1 | £180 | £180 |
| Labour | 1 | £90 | £90 |
| Total | £270 | ||
| Line | Qty | Price | Total |
|---|---|---|---|
| Power flush whole system | 1 | £350 | £350 |
| Total | £350 | ||
| Line | Qty | Price | Total |
|---|---|---|---|
| Wall-mounted AC unit supply and fit | 1 | £1,200 | £1,200 |
| Pipework and commissioning | 1 | £300 | £300 |
| Total | £1,500 | ||
What customers text
When you are closed, Krendal answers for you. These are example messages.
Paperwork
A job completion certificate. CP12 records only if you are Gas Safe registered.
Common questions
Can I set up a yearly service?
Yes. Turn on maintenance contracts in Settings, then add the customer, how often, the first visit and the price. Pause stops it until you resume, cancel stops it for good.
Which words flag a heating emergency?
Words like “no heating”, “boiler leaking”, “radiators cold”, “heating not working” and “no hot water”.
Does it cover gas safety records?
A CP12 record is there if you are Gas Safe registered. Krendal does not check registration.