- Trades
- Plumbers
Catch the burst-pipe text, even from under a sink.
Leaking Tap RepairExample job
- Flagged
- Booked
- Fixed
- Paid
Total£105
Emergencies come first
A text with an emergency word is marked as one and sits at the top of Do now.
A day with Krendal
One example job, with made-up names.
- Mon 19:40
Krendal answers for you
You are closed, so the text starts a booking and the lead is listed with its urgency.
- Tue 08:30
It is waiting on Today
The emergency is first in Do now, with the job and the address.
- Tue 09:00
The reminder goes out
The customer is texted 24 hours and 2 hours before.
- Wed 09:00
On site
Tick off the checklist and add notes and photos to the job.
- Wed 11:30
Invoice from the van
Turn the job into an invoice and send it. The customer pays by card from the link.
- Wed 11:42
Paid
The payment lands in your own Stripe account.
Built for plumbers
- Quote templates
- 3 to start: Leaking Tap Repair, Bathroom Suite Install and Boiler Service.
- Job checklist
- 8 steps to start, from “Isolate water supply” to “Check boiler pressure if applicable”. Edit them to suit.
- Emergency words
- burst pipe, no water, flooding, leaking badly and 3 more. The general ones (emergency, urgent, asap, flooding, flood) apply too.
- Booking page
- The job description box suggests: Leaking tap, boiler service.
- Boiler service template
- A one-line boiler service quote you can edit and send in seconds.
- Gas work stays with Gas Safe
- CP12 records are only for work you are Gas Safe registered to do. Krendal does not check registration.
Quote templates
What a new plumber account starts with. Edit the lines and prices, or build your own.
| Line | Qty | Price | Total |
|---|---|---|---|
| Replace tap washer/cartridge | 1 | £45 | £45 |
| Callout and labour | 1 | £60 | £60 |
| Total | £105 | ||
| Line | Qty | Price | Total |
|---|---|---|---|
| Strip out and dispose of old suite | 1 | £350 | £350 |
| Bath, panel and taps | 1 | £480 | £480 |
| Close-coupled toilet | 1 | £260 | £260 |
| Basin, pedestal and tap | 1 | £220 | £220 |
| Pipework, wastes and fittings | 1 | £240 | £240 |
| Plumbing labour (per day) | 3 | £300 | £900 |
| Total | £2,450 | ||
| Line | Qty | Price | Total |
|---|---|---|---|
| Annual boiler service | 1 | £90 | £90 |
| Total | £90 | ||
What customers text
When you are closed, Krendal answers for you. These are example messages.
Paperwork
A job completion certificate for any job. CP12 records only if you are Gas Safe registered.
Common questions
Does a burst pipe text get noticed?
It is flagged as an emergency when it contains words like “burst pipe”, “no water” or “flooding”. The customer is told, and the job is marked as an emergency for you.
Can I send a quote from site?
Yes. Pick a template like Bathroom Suite Install, edit the lines and send it by text or email. The customer accepts from the link or replies YES.
Can I keep photos with a job?
Yes. On a job you tick the checklist, add notes and add photos.