- Trades
- Locksmiths
Locked-out texts first. Paid before you leave.
Emergency LockoutExample job
- Flagged
- Verified
- Secured
- Paid
Total£140
After-hours leads, ranked
Texts that arrive when you are closed become leads, with an urgency score.
A day with Krendal
One example job, with made-up names.
- Mon 19:40
Krendal answers for you
You are closed, so the text starts a booking and the lead is listed with its urgency.
- Tue 08:30
It is waiting on Today
The emergency is first in Do now, with the job and the address.
- Tue 09:00
The reminder goes out
The customer is texted 24 hours and 2 hours before.
- Wed 09:00
On site
Tick the checklist and add notes. Take payment by card from the link before you leave.
- Wed 11:30
Invoice from the van
Turn the job into an invoice and send it. The customer pays by card from the link.
- Wed 11:42
Paid
The payment lands in your own Stripe account.
Built for locksmiths
- Quote templates
- 3 to start: Lock Change, Emergency Lockout and Multi-point Lock Repair.
- Job checklist
- 8 steps to start, from “Verify customer identity/proof of address” to “Advise on security upgrades if relevant”. Edit them to suit.
- Emergency words
- locked out, can't get in, broken lock, door won't open and 2 more. The general ones (emergency, urgent, asap, flooding, flood) apply too.
- Booking page
- The job description box suggests: Locked out, lock replacement.
- After-hours leads
- Texts that come in when you are closed are listed as leads, with an urgency score and the emergency flag.
- Lock templates
- Lock Change, Emergency Lockout and Multi-point Lock Repair are the templates a locksmith’s account starts with.
Quote templates
What a new locksmith account starts with. Edit the lines and prices, or build your own.
| Line | Qty | Price | Total |
|---|---|---|---|
| Supply and fit euro cylinder lock | 1 | £85 | £85 |
| Total | £85 | ||
| Line | Qty | Price | Total |
|---|---|---|---|
| Non-destructive entry | 1 | £90 | £90 |
| Callout fee | 1 | £50 | £50 |
| Total | £140 | ||
| Line | Qty | Price | Total |
|---|---|---|---|
| Repair/replace multi-point mechanism | 1 | £180 | £180 |
| Total | £180 | ||
What customers text
When you are closed, Krendal answers for you. These are example messages.
Paperwork
A job completion certificate and the job checklist.
Common questions
Which words flag a lockout?
“Locked out”, “can’t get in”, “broken lock”, “door won’t open”, “break-in” and “burglary”, plus the general ones.
What happens to a text when I am closed?
Krendal asks for the name, address, the job and a date, offers free times and books it on YES. A flagged job is marked as an emergency.
Can customers pay on the spot?
Yes. Once payouts are set up, every invoice carries a card payment button.